Description

This course provides training on Point of Sale (POS) systems used in retail and hospitality industries. Participants will learn to operate POS systems, manage transactions, and provide efficient customer service. Learning objectives include, but are not limited to:

• Identify the basic components and functionalities of POS systems.
• Explain the processes involved in managing transactions and sales using a POS system.
• Demonstrate how to operate a POS system efficiently.
• Troubleshoot common issues and errors in POS transactions.
• Assess the effectiveness of POS systems in enhancing customer service and sales management.

Technical training skills are crucial for efficiently managing data, implementing technology solutions, and optimizing organizational processes. These skills enhance operational effectiveness, enabling nonprofits to better fulfill their missions and serve their communities. Additionally, soft skills such as communication, teamwork, and leadership are equally essential, fostering collaboration and empowering individuals to effectively advocate for their causes, build relationships with stakeholders, and navigate the complex landscape of nonprofit work, ultimately contributing to a more impactful and sustainable impact.