RESCHEDULED! 2024 NPLL: Technical Training - Crisis Management (Emotional and Difficult)

Date and Time

Tuesday May 21, 2024
9:00 AM - 11:00 AM EDT

May 22, 2024
9-11:00AM

Location

Congdon Yards, The Factory Building (3rd Floor, The Weaving Room)

Fees/Admission

Part of the NPLL Series (Deadline 2/22/2024)

Individual Sign up: $50

Website

http://www.bhpchamber.org

Contact Information

Julie Hill, Executive Director, The Interchange (Business High Point-Chamber of Commerce)
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Description

Below highlights objectives that will be covered in this 2 hour series of Crisis Management focusing on Emotional and Difficult situations.

Lesson Purpose: During this workshop, we will discuss proven communication strategies that have been shown to help facilitate an environment of cooperation and understanding.

Training Objectives: Participants will achieve the following objectives in accordance with the subject matter received during the instructional period:

1. Proficiently demonstrate a mood-enhancing and stress-reducing breathing pattern that supports effective decision-making.

2. List three distinct behavioral cues indicative of an individual possibly experiencing a crisis.

3. Effectively demonstrate a communication method aimed at identifying the purpose or cause of a person's behavior during a crisis

Lesson Purpose: During this workshop, we will discuss proven communication strategies that have been shown to help facilitate an environment of cooperation and understanding.

Training Objectives: Participants will achieve the following objectives in accordance with the subject matter received during the instructional period:

1. Contrast between a crisis and a conflict.

2. List two distinct behavioral cues indicative of an individual possibly engaging in purposeful behavior.

3. Effectively demonstrate a communication method aimed at encouraging a person to verbalize the purpose of their behavior.

Collaborative Partners: