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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
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REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20260408T130000Z
DTEND:20260408T150000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:2026 The Interchange Tech Training | Customer Engagement & Conflict Resolution
DESCRIPTION:Course Description\nThis interactive session helps participants strengthen communication skills for managing customer interactions. Learn practical strategies for handling difficult conversations\, resolving conflict\, and building long-term loyalty.\n\nLearning Outcomes\n\n\n	Communicate clearly\n	Handle difficult conversations\n	Use empathy\n	Strengthen loyalty\n\nCollaborative Partners:
X-ALT-DESC;FMTTYPE=text/html:<h3><strong><span style="font-size:14px\;"><span style="font-family:arial\;">Course Description</span></span></strong></h3>\n<span style="font-size:14px\;"><span style="font-family:arial\;">This interactive session helps participants strengthen communication skills for managing customer interactions. Learn practical strategies for handling difficult conversations\, resolving conflict\, and building long-term loyalty.</span></span>\n\n<h3><strong><span style="font-size:14px\;"><span style="font-family:arial\;">Learning Outcomes</span></span></strong></h3>\n\n<ul>\n	<li><span style="font-size:14px\;"><span style="font-family:arial\;">Communicate clearly</span></span></li>\n	<li><span style="font-size:14px\;"><span style="font-family:arial\;">Handle difficult conversations</span></span></li>\n	<li><span style="font-size:14px\;"><span style="font-family:arial\;">Use empathy</span></span></li>\n	<li><span style="font-size:14px\;"><span style="font-family:arial\;">Strengthen loyalty</span></span></li>\n</ul>\n<span style="font-size:14px\;"><span style="font-family:arial\;">Collaborative Partners:</span></span><br />\n<img alt="" height="107" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/667/Image/Goodwill.png" style="width: 300px\; height: 107px\;" width="300" />
LOCATION:400 W English Rd High Point\, NC 27262 3rd Floor\, Weaving Room
UID:e.667.5208
SEQUENCE:3
DTSTAMP:20260415T124507Z
URL:https://members.bhpchamber.org/events/details/2026-the-interchange-tech-training-customer-engagement-conflict-resolution-5208
END:VEVENT

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